About Our Terms & Condition

Welcome to Ntantas Department Store (NDS)! These terms and conditions embody our commitment to ensuring a seamless and transparent shopping experience for you, our valued Customer. By engaging in any transaction with NDS, you agree to be bound by 
these terms, which constitute the entire agreement between us.


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Ntantas Department Store (NDS) Terms & Conditions of Sale


Welcome to Ntantas Department Store (NDS)! These terms and conditions establish a clear understanding between you, our valued customer, 
and NDS to ensure a smooth and enjoyable shopping experience.

Key Highlights:

  • Quality Products & Reliable Delivery: We partner with renowned brands and manufacturers to deliver exceptional products to your doorstep. Most orders arrive within 3-7 business days, while some may take up to 15 days depending on your location and the nature of the item. NDS ships from strategically located warehouses in the UK, EU, North America, and Asia.

  • Transparent Communication: We strive to provide you with accurate information throughout the buying process. Our quotations are valid for 7 days and reflect competitive prices. Feel free to contact us within this period for any adjustments or questions.

  • Secure Transactions: Your purchase is secured. We accept Electronic Funds Transfer (EFT) for swift processing of your order. Ownership of the goods remains with NDS until full payment is received.

  • Customer Satisfaction Guarantee: Your satisfaction is our primary goal. You can return most products within 7 days of purchase, provided they are unworn, undamaged, 
    and accompanied by the original invoice. Please note that discounted or sale items may have different return policies.

  • Warranty Coverage: We stand behind the quality of our products. Our warranties safeguard you against defects in materials and workmanship under regular use and proper care.

  • Professional Customer Service: Our friendly and dedicated team is here to assist you with any concerns. You can exchange damaged products within 7 days of purchase, subject to them being unused and accompanied by proof of purchase.


Detailed Terms and Conditions:

  1. General: These terms and conditions apply to all transactions with NDS. By placing an order, you agree to be bound by these terms.

  2. Quotations: Valid for 7 days, our quotations provide clear pricing information. Contact us for any adjustments within this period.

  3. Acceptance of Contract: A binding contract is formed upon your acceptance of a quotation or confirmation of your order by NDS. 
    Order cancellation is permissible, but a reasonable fee may apply.

  4. Purchase Price & Payment: Prompt payment upon receiving the invoice ensures swift delivery. We accept secure EFT payments. 
    Ownership of the goods remains with NDS until full payment is received.

  5. Delivery: We endeavor to deliver nationwide. Delivery dates are estimates, and unforeseen delays may occur. 
    A delivery quotation will be provided upon order dispatch.

  6. Returns and Refunds: Your satisfaction is paramount. You can return most products within 7 days of purchase for a full refund, 
    provided they are in original condition and accompanied by the invoice. Discounted or sale items may have different return policies.

  7. Warranties: Our warranties ensure that products meet stringent quality standards, covering defects in materials and workmanship under normal use.

  8. Limitation of Liability: We are responsible for damages resulting from gross negligence. We value your trust and aim to build a relationship based on integrity.

  9. Exchanges and Returns: We are here to assist with any issues. Damaged products can be exchanged within 7 days, unused and with proof of purchase.

  10. Images & Publications: All graphics displayed on our platforms are NDS's intellectual property. Unauthorized use, reproduction, or distribution is strictly prohibited.

  11. Notices and Domicilium: For clear communication, please direct all correspondence to the addresses specified in your order.

  12. Governing Law: These terms and conditions are governed by the laws of the Republic of South Africa.

  13. Jurisdiction: In the event of disputes, the Magistrates Court holds jurisdiction. Any legal costs incurred by NDS due to legal action will be borne by the customer.

Thank you for choosing Ntantas Department Store! We are committed to providing you with exceptional products, reliable service, and a seamless shopping experience. 
These terms and conditions are a testament to our dedication to customer satisfaction.

Additional Notes:

  • The revised text emphasizes NDS's commitment to quality products, timely delivery, and customer satisfaction.
  • Wording is made more professional and clear for better understanding.
  • Key points regarding delivery timelines and return policies are highlighted for easy reference.
  • Information about NDS's partnerships and warehouse locations is incorporated to build trust and transparency.